passenger looking at the flight information board

Missing a flight happens

Few travel moments feel more stressful than realizing you won’t make your connecting flight. Crowds, delays, or tight schedules can leave anyone stranded and unsure what to do.

The good news is you’re not powerless in this situation. With the right steps, you can get rebooked, claim your rights, and even secure compensation when it’s owed.

A confused young Asian female solo traveler is reading her flight information on her phone with a serious, doubtful face, facing a problem with self-check-in or missing

Contact the airline quickly

Time is everything when you miss a connection. The sooner you notify the airline, the better chance you’ll have of getting rebooked quickly.

Most airlines have staff at gates or service desks who can access your reservation and offer solutions. If you booked your whole trip under one ticket, they’re responsible for getting you to your destination.

caucasian woman sitting in airport waiting room with valise and

Use all channels

Don’t wait in one long line if there are other options. Many airlines allow passengers to rebook through apps, websites, or phone hotlines.

Sometimes, calling customer service while you wait at the desk gets you help faster. Having multiple ways to reach the airline can make a big difference in stressful moments.

Know your passenger rights

Airlines sometimes count on passengers not knowing the rules. In regions like Europe, strict protections such as EU Regulation 261/2004 guarantee compensation when delays are the airline’s fault.

If you arrive more than three hours late because of the carrier, you could claim between €250 and €600. Knowing this can give you leverage when talking to airline staff.

air travellers pass through customs channels at heathrow airport

U.S. and global rules

In the United States, compensation laws aren’t as generous, but airlines must still provide rebooking and sometimes cover hotels. Canada also has its own Air Passenger Protection Regulations.

Rules differ worldwide, so it helps to check the protections that apply to your journey. A quick search before flying can save headaches if things go wrong.

manager of visa center having consultation with woman he checking

Request care from the airline

If you’re stuck at the airport, you don’t always have to fend for yourself. Airlines must provide meals, drinks, and even phone or internet access when delays are long.

For overnight delays, they should cover hotel stays and transportation. Always ask directly if these benefits are available, as they’re sometimes offered only when requested.

international dusseldorfs airport

Stay polite but firm

Gate agents handle many upset travelers at once, and kindness can help you stand out. Explain your situation calmly, but don’t hesitate to insist on what you’re entitled to.

Document everything if the airline refuses assistance. Keeping track of who you spoke with and when can strengthen a claim later. A respectful but persistent attitude often gets quicker results than anger.

rear view of a woman looking at her bankbook indoors

Keep all receipts

If the airline doesn’t provide food or lodging, you may pay out of pocket. Hold on to every receipt, no matter how small.

Expenses like meals, taxis, and hotel rooms can often be reimbursed. Without proof of purchase, it’s much harder to get your money back. Even screenshots of digital payments can serve as valid records.

Rebook or find another route

Airlines usually try to put you on the next available flight. If that doesn’t work, ask about partner carriers or alternate routes.

Sometimes flying through a different hub gets you home faster than waiting hours for a direct flight. Flexibility can turn a long delay into a manageable setback. Travel agents and airline apps may also suggest faster reroutes.

Consider later dates

If you’re not in a rush, you might even ask for rebooking on a later date. Some airlines will agree to reroute you at a time more convenient to you.

This option can give you more control over your schedule. In some cases, it may also allow you to avoid peak travel crowds. If you’re flexible, you might even score better seats on the new flight.

service center at the vienna airport schwechat austria

File a compensation claim

Once you’re rebooked, don’t forget you may still be owed money. Filing a compensation claim is often as simple as submitting an online form.

Amounts vary depending on region, distance, and length of delay. Even if it takes a few weeks to process, many travelers successfully recover hundreds of dollars. Always keep your boarding passes and confirmation numbers as part of the claim.

information desk at balice airport krakow poland

Get outside help

Airlines sometimes stall or reject claims. Services like AirHelp, Skycop, or Aeroisk assist travelers in pressing valid claims for a small fee.

If you don’t want to chase the airline yourself, these companies can do the paperwork. It’s one more way passengers can level the playing field. They also provide updates, so you know where your case stands at every step.

Photo of two comrades situating in airport near flight information display system.

Prepare for exceptions

Not every delay qualifies for compensation. Severe weather, security events, or air traffic control restrictions usually fall outside airline responsibility.

If the missed connection was your own fault, such as arriving late to the gate, you’re also not eligible. Understanding exceptions helps set realistic expectations. This prevents frustration and saves time when filing claims.

stylish young woman spending morning in the airport

Protect yourself next time

Travel insurance can be useful for situations that airlines don’t cover. Some credit cards also include trip interruption coverage if you book with them.

Planning longer layovers, especially on international routes, reduces the risk of missed flights. A little preparation makes a big difference in stressful situations. Signing up for flight alerts also helps you stay ahead of schedule changes.

Airline passengers queued at the departure gates.

Airline rules in 2025

In 2025, regulators have focused on strengthening transparency around passenger rights. With flight delays and cancellations rising, enforcement is a growing priority.

Travelers now have more tools to check compensation eligibility instantly. Governments and consumer groups are pushing airlines to honor obligations without long disputes. Apps and online calculators make it easier to know exactly what you’re owed.

Stronger passenger rights mean fewer surprises, but airlines are still adjusting. See why Hawaiian Airlines is dropping several low-demand routes in 2025.

passport and boarding pass in hand of passenger woman stand

Why this knowledge matters

Missed flights happen more often than most people realize. Weather, technical problems, or airport delays can disrupt anyone’s trip.

Knowing what to do, and what you’re owed can turn a stressful day into a manageable setback. Being informed protects both your time and your wallet. It also builds confidence for future trips, so you travel with less worry.

Confidence makes every trip smoother, and so does spending wisely. Find out if that tempting flight upgrade is really worth it, according to travel experts.

Have you ever missed a connection? Share your story and what helped you most.

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This slideshow was made with AI assistance and human editing.

Nauris Pukis
Somewhere between tourist and local. I've always been remote-first. Home is my anchor, but the world is my creative fuel. I love to spend months absorbing each destination, absorbing local inspiration into my work, proving that the best ideas often have foreign accents.

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